Over 400 years of tradition in Vienna's oldest hotel

Hygiene is a top priority at the Schick Hotels

Your safety is very important to us and we are doing everything we can to ensure you have a happy and healthy stay!

Hygienesiegel of Wien Tourismus and Wirtschaftkammer Österreich
Hygienesiegel of Wien Tourismus and Wirtschaftkammer Österreich

With regard to the current challenges, we are following the official information and guidelines of the Austrian federal government.

Our top priority is the health of our guests and our employees.

We take the standards for hygiene and cleanliness very seriously and are investing a great deal of money to ensure the safety of our guests and hotel employees. The health and safety measures have been designed to cover a wide range of viruses and other pathogens and include every measure from hand washing hygiene and requirements for cleaning products to cleaning procedures for guest rooms and public areas.

Hotel employees who are healthy, safe and well trained are vitally important for effective cleaning programs.

Schick Hotels Vienna Hygiene Promise
Schick Hotels Vienna Hygiene Promise

We keep our employees healthy and safe by doing the following:

  • Maintaining a minimum distance of 2 meter between employees
  • Each day before starting to work we take the temperature of the staff.
  • Holding regular training courses on proper hygiene
  • Washing hands regularly with warm water and soap for at least 30 seconds
  • Cleaning and disinfecting surfaces regularly
  • Regularly airing out the hotel rooms, elevators, public areas and restaurant
  • If employees are showing any signs of illness, they are asked to stay at home.
Hygiene pass for laundry service “Flott Wäscherei GmbH
Hygiene pass for laundry service “Flott Wäscherei GmbH

Cleaning products and logs

  • Rooms
    We follow cleaning and disinfection protocols when preparing rooms after guests leave and before the next guest arrives, paying special attention to items that are touched frequently. You will find a cleaning checklist in every room that our employees perform every day.
  • Public Areas 
    We have increased the frequency of cleaning and disinfection of public areas as well, with special attention being paid to the reception, elevators and buttons, door handles, public toilets and room keys. You will find disinfection dispensers throughout the entire public area.
  • Back of House 
    In the areas where employees work “behind the scenes”, we have increased the frequency of cleaning and focus on areas that are frequently touched, such as the entrances, changing rooms, laundry rooms and staff offices.
  • We have implemented new hygiene standards and have given a lot of thought to how we can keep our team and guests healthy and safe. Despite these changes, we still strive to be environmentally friendly and continue on the path as an eco-label hotel. Our long-term cleanliness partner, Flott laundry services, has been awarded a hygiene pass. Viruses do not stand a chance in the chemothermal washing process. For you, this means: guaranteed clean, cozy towels and a good, safe sleep in flawless bed linen.

Restaurant/Breakfast Area/Lunch buffet

  • All guests have to registrate. We keep the data safe and destroy the lists after 4 weeks.
  • A minimum distance of 2 meter is guaranteed in our restaurant area and in the courtyard garden
  • Guests are led to their tables by our employees, observing the minimum distance
  • The staff at the restaurant wears a FFP2 mask.
  • A max. of 6 people (plus minord children) per table is allowed in the restaurant.
  • All guests have to wear a FFP2 mask in the public areas of the hotel.
  • Self-service buffet is allowed, but we kindly ask our guests to desinfect their hands (a desinfectant station is availablie at the restaurant and at the buffet) and to wear FFP2 masks at the breakfast buffet and at the lunch buffet. At the table and in the restaurant you can of course stay without the mouth-nose protection.

Table Settings

  • Salt, pepper and various sauces are provided upon request
  • The table surface, the chair backs and armrests are cleaned after each visit and the tablecloths are completely changed


  • Regular training and cleaning logs play an important role in maintaining good hygiene
  • All staff members wear FFP2 masks.

Training, Education and Seminars:

  • The participants as well as the trainers don't have to wear a mouth nose protection while they are seating on their places in the room. (§ 10 Abs. 9 der COVID-19-LV)
  • Training, education and seminars are permitted up to a maximum of 50 people indoor without reserved seats. With reserved seats indoor events are permitted up to a max. of 1.000 people.
  • The minimum distance of 2 meter between the participants is guaranteed.

Behavior for You as Our Guest

  • Please maintain a distance of at least 2 meter from other people outside of your own group of visitors
  • Please reserve a table in advance if possible
  • Please make cashless payments if possible. Preferably pay your bill by card
  • Please follow the instructions given by our employees
  • All guests have to wear FFP2 masks in the public areas of the hotel.
  • Avoid shaking hands and giving hugs
  • Wash your hands several times a day with soap and water for at least 30 seconds
  • Avoid touching your face with unclean hands
  • Sneeze or cough into your elbow or in a handkerchief
  • Please stay at home if you are showing any signs of illness
  • If you begin showing signs of illness in the hotel, please stay in your room and call the reception

The informationen is going to be updated currently.

Erzherzog Rainer
Am Parkring
City Central
Das Schick
Wiener Wirtschaft
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